Suzanne Bradshaw – Managing Director, Mortgage and Protection Adviser

Head of operations at Derby’s Mortgage and Finance Arena, Suzanne has over 15 years of experience in helping people to find the very best mortgage deal.

Passionate about helping people whether that’s in getting their first family home, starting a business or building a portfolio of investment properties she has a wealth of knowledge and insists on going above and beyond to make sure clients get the very best service.

“I love to be able to help businesses and families grow. It is important that in everything we do here we are able to get people the very best deal and offer financial advice which will benefit them, their families and business.”

Starting out as an estate agent and then going on to become a mortgage adviser Suzanne then turned to commercial mortgages meaning she has experience across the whole spectrum of property purchases.

Ian Cooper – Director, Financial Adviser

Having worked in financial services since 1988 Ian has spent most of his career as an independent financial adviser within banks offering personal finance.

This wealth of experience means he thrives on finding the right deal in even the most challenging of cases.

“I am proud to say many clients are repeat business or recommendations as they value my knowledge and ability to go the extra mile to deliver.”

Specialising in finding the best deals for the self-employed, Buy to Let investors and those struggling to secure finance either through previous bad debt or poor credit ratings Ian supports individuals and businesses looking for mortgage or finance advice.

Michelle Mackenzie-Cooper – Director, Business and Finance Consultant

Michelle brings with her a unique blend of both banking and accountancy knowledge offering a completely rounded insight to business finance.

With over 30 years of experience her cross disciplinary approach means she can not only offer exceptional advice but also look at how this will impact on business’ balance sheets and tax position as well.

“I have a unique mixture of skills having worked in various financial roles and love to help clients make the very most out of their finances.”

As Mortgage and Finance Adviser Michelle has access to exclusive providers and can offer support with everything from personal mortgages and self builds to commercial loans, overdrafts, asset finance and bridging loans.

Shahjahan (Sarg) Alam – PB Cert – Dip, BA (HONS), Commercial Finance Broker Manager

Having worked for one of the big High Street Banking Groups for 14 years, Sarg thrives on finding simple and effective solutions for businesses to complex finance issues.

With half of his career in finance, his experience in banking includes knowledge from personal banking, investigations, business and commercial banking, you can be assured he is able to provide you with a great service.

“I enjoy talking to business owners, having owned and run my own businesses, I can put myself in the clients shoes and this helps me to understand where they want to go and then assist them to achieve their ambitions”.

As Commercial Finance Broker Manager, Sarg oversees commercial requirements such as cash flow support, financing new premises or commercial investment properties to development finance.

John Bruckshaw – Mortgage and Protection Adviser

John has worked as a Mortgage & Protection adviser for 30 years in the Derby area and takes a pride in providing his clients with no nonsense solutions to their mortgage and protection needs.

Having experience in solving the most challenging of financial challenges, John says “No two cases are the same and I will always remember that there are real people within the mortgage process, and I will always make sure my clients feel that they are the most important part of this.”This approach is why John is proud that most of his clients are either repeat business or recommendations from his existing clients.

John continues to provide help to the most inexperienced First Time Buyers to the most experienced Buy To Let Investors alike.


Howard Thomas – BA FCIB CeMAP, Business and Finance Consultant

Howard merged his firm into Commercial Finance Arena in 2018 after 27 years as a commercial and property finance broker. Prior to that Howard had twenty years experience in building societies!

Howard’s expertise lies in in going concern businesses, particularly the licensed trade, and complicated property transactions.

“My pet hate is lazy or ignorant broking. Putting the right proposal to the right lender in the right way to get the best result for the client takes knowledge, skill and hard work. The principals at Commercial Finance Arena share this ethos so joining them has been easy.”

Howard is happy to give an initial view on the most complex of situations. If a transaction makes sense he will find a way to finance it!


Poonam Mattu – CeMAP, Mortgage and Protection Adviser

Poonam brings a wealth of knowledge to the team with over 10 years’ experience in the financial services. Specialising in retail mortgage provisions and other advisory packages, Poonam caters for all her potential clients financial requirements in residential mortgages, buy to lets and bridging loans.

In addition to working in the banking sector Poonam also has a hands on experience with SME’s so has in-depth knowledge of the day to day challenges and the mechanics of how small business’ work.

“I feel more complex the financial challenge, the greater sense of achievement I have when I have solved it.”

As a diversity specialist, she is multi lingual in English, Punjabi, Hindi and Urdu and has a knowledge of different cultures and ethnic minority groups.


Richard Johnson – Head of Asset Finance, Broker

Richard is Head of Asset Finance and he has a keen eye for detail when it comes to finding the best lender and product for your circumstances and requirements. He is hands on and all encompassing, factoring in all your requirements, short and long term.

Richard prides himself in exceeding client satisfaction requirements as well as their financial requirements by researching a multitude of solutions.

He is experienced in account and stakeholder management, relationship building, technological developments and administration.

When not busy crunching numbers, you’ll find Richard out running, attempting DIY at home or enjoying time with his lovely family and friends.


Paul Crich – CeMAP Mortgage and Protection Adviser

Paul based out in Leicester has over 15 years experience as a  mortgage consultant offering residential, commercial and equity release mortgages.

Having also had experience in running his own mortgage consultancy in the past Paul has handled all types of mortgage cases from simple first time buyer cases to complex commercial loans.

‘The best part of my job is helping people achieve their goals. Buying a property is usually the most important and expensive thing someone will buy in their life and helping someone achieve this is the most rewarding part of my job”


Valerie Ettles – Mortgage administrator

Working behind the scenes Valerie is the person that pulls all of the applications together to make those mortgage and finance dreams a reality.

With over three decades in the industry she is highly motivated and organised bringing a wealth of experience in the sector having worked in High Street estate agents, as a mortgage adviser and office co-ordinator.

“I often feel I have the best job as I am the one that gets to make those dreams a reality by helping clients pull together the paperwork and complete the details needed.”

Valerie oversees applications from start to finish and will be there to support you during the process.


Verity Kinnear – Mortgage administrator

When you come to Mortgage and Finance Arena to find your perfect deal, chances are Verity will be on hand to help you dot the i’s and cross the t’s.

Verity has extensive experience as a PA. She has served high-flying finance directors in sectors including high street banking, asset finance and childcare.

“No challenge is too great; I’ll always find the best way to help our clients land their dream mortgage.”

With amazing attention to detail and an unflappable calm, you can rely on Verity’s friendly, expert support.